Call Now: +971 42959390/+96824700600

Faqs



Q: For children the ticket charges start from which Age?

A: 3 -12years


Q: How many hours does the journey take from Dubai to Muscat, Muscat to Dubai?

A:It takes minimum 5 hours on working days, But during weekends and public holidays we cannot estimate due to the traffic and rush at the border.


Q: What are the bus schedules?

A: Dubai to Muscat bus timing 7AM in the morning & 3PM afternoon daily, B: Muscat 6AM in the morning & 3PM afternoon.


Q: What are the office timings?

A: Muscat office: Sunday To Thursday: 8 AM -9PM, Friday: 2PM-6PM B: Dubai office: Monday to Monday: 8AM - 10PM


Q: Where are your office locations?

A: Dubai: Deira Clock Tower, behind DNATA building, port saed 10 street, parking plot 128 A. B: Muscat: Ruwi, next to sultanate Qaboos masjid.


Q: Do you have office in Sharjah?

A: No


Q: Do you have office in Abu Dhabi?

A: No


Q: Do you have on line booking services?

A: Yes


Q: Do you confirm ticket bookings on phone?

A: Yes we do, but validity expires one hour towards bus departure for normal days, for public holidays booking is done with cash.


Q: Do you accept visa card payment?

A: No


Q: What is the cancellation policy?

A: We have a cancellation charge of 20AED per ticket/parcel


Q: How can I change a booking?

A: you change booking with a phone call, you mention the ticket number and the preferred departure time, and then you are given a reservation code of three digits.


Q: What professions get visa on arrival?

A: Please inquire from the Oman consulate